18 Votes Vote

Customer Service Slow to Adopt Social Media Strategies

Posted by External 500 days ago General
http://www.prnewsonline.com — CRM and customer service teams are lagging in the adoption of social media strategies, says a study. Just a quarter of customer service teams could ID where customers were "talking" about them....
Discuss Bury
Tags: customer service slow adopt social media strategies All


Who Voted for this Story